Employee experience | How John Lewis & Partners improved staff satisfaction and earned £1.5million
John Lewis & Partners wanted in-store customers to have the same choice and convenience as online shoppers. So they decided to give a digital handheld device to shop floor Partners. If a customer couldn’t find the right size or colour, the Partner could check...
In the press: 2018 recipients’ August news roundup
It has been a busy couple of weeks since we announced the 48 Princess Royal Training Awards recipients on HRH The Princess Royal’s birthday. Since then the recipients have been featured in local and national news articles talking about their successful training...
