Radfield Home Care

A provider of home care services, focusing on delivering high-quality, personalised care to individuals in their own homes, with a strong emphasis on companionship, wellbeing, and enabling independence.

 

Years awarded: 2022, 2025
Region: West Midlands
Size: 1-49 employees
Sector: Pharmaceuticals and healthcare

Radfield Home Care website 🡕
IBM UK Ltd
2022 Award

Equipping franchises to succeed through modular training

Themes: Leadership and Management

Topics: Bespoke training

Radfield Home Care’s Runway programme equips franchise partners with the tools to lead high-performing care teams. Evolving into a modular, learning management system model, it now includes a fast-track option for care managers. Since 2022, the network has grown from 18 to 32 offices, quality ratings have risen to 92.1%, and turnover has doubled.

2022 Award

Investing in franchisees

Themes: Upskilling

Topics: Post-covid recovery

This franchise-led domiciliary care company established the Runway training programme to upskill franchisees and embed Radfield’s purpose and values. 100% of franchisees have achieved CQC registration, compliance ratings have risen from 79.4% to 83.5% and network turnover has increased by 125%. Staff turnover is well below the sector average and 100% of the workforce wanted to continue working with Radfield after the Covid-19 pandemic.

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Princess Royal Training Awards
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