Jul 4, 2018 | Case studies
Since the global financial crisis, RBS has been undergoing large-scale reorganisation and this has presented challenges in terms of staff engagement, customer experience and business outcomes. In 2015, the business introduced a new leadership programme to help address...
Mar 12, 2018 | Alumni news
What is a company without its employees? The heart and soul of every great company is its people and the most successful organisations are those which recruit the right people. People with passion, drive, and a shared sense of purpose. Recruitment can be the...
Mar 5, 2018 | Alumni news
If 2017 taught us anything, it’s that none of us knows what the future holds. We can make as many predictions as we like, but the reality is that life will always throw the unexpected at us. That’s true on a personal level, but it will also sound familiar to anyone...
Feb 26, 2018 | Alumni news
If only there were 25 hours in a day. Faced with competing priorities and with resources often stretched, applying for an award is rarely at the top of any business owner’s agenda – too often we simply don’t have enough time. Yet while there are obvious benefits to...
Jan 23, 2018 | Alumni news
Chris Jones, chief executive of the City & Guilds Group and Sally Eley, Director of Corporate Relations and leader of the Princess Royal Training Awards team visited 2017 award recipients East Coast FM last week. They were invited to take part in their morning...