Case study: investing in apprentices to prepare for crisis situations at HMRC
In 2014, HMRC was facing a need for a team that could respond to crisis situations across the Civil Service. They launched an apprenticeship programme designed to create a pipeline of talent for the new Surge and Rapid Response Team (SRRT). It now has over 300...
Case study: empowering volunteers to support patients and families when they need it most at Macmillan Caring Locally
An overhaul of volunteer training at the Macmillan Unit at Christchurch Hospital has transformed the working environment there and had a significant positive impact on staff, patients and their families. As a palliative care unit, a key focus of the training is to...
Case study: keeping training relevant in the fast-changing world of cyber security at MWR InfoSecurity
Behind every new cyber security attack or data breach is a company scrambling to put out the fire. Yet the cyber security sector faces a huge shortage in recruits, alongside challenges in upskilling the existing workforce. As security risks from new technology...