In the press: ISO Quality Services wins royal award

by Nov 15, 2018Alumni news

A Worcester-based training firm has been recognised by Princess Anne for its commitment to developing skills.

ISO Quality Services was named among 48 other organisations, including household names such as John Lewis, Legal and General and Specsavers for demonstrating that their training directly links to business productivity.

ISO were found to have increased customer satisfaction by six per cent and employee retention by 14 per cent.

Jennifer Appleton, managing director of ISO, said: “We are absolutely thrilled to win a Princess Royal Training Award.

“It is very easy for smaller businesses to think that such awards are just for large corporates but we have proved that is not the case.

“I would urge any other business with a strong interest in training and development to enter next year.”

Read more on the Worcester News website: https://www.worcesternews.co.uk/news/17227276.iso-quality-services-wins-royal-award/

Other news stories

Oakman Inns’ training is recognised by HRH The Princess Royal on her 70th birthday

On 14th August 2020, The City and Guilds Group announced that pub group, Oakman Inns, will be one of just 43 recipients from 39 organisations who will be presented with the annual Princess Royal Training Award in November. This is the second time that the independent...
Read More

Leading with purpose – lessons from UK businesses

It’s easy for a company to plaster its purpose on the wall. It’s much harder to embed that purpose in staff. So how do companies do it? Leaders from some of the UK’s most purpose-driven companies gathered in October to share their experiences. The panel was part of...
Read More

Oakman Inns to receive royal accolade

Multiple operator Oakman Inns will be presented with an annual Princess Royal Training Award in November. Read more on the Morning Advertiser website: https://www.morningadvertiser.co.uk/Article/2020/08/20/Oakman-Inns-Princess-Royal-award and the Rugby Advertiser...
Read More

In the press: A royal flush: future-proofing the Exponential-e team with Princess Anne

For any future-facing organisation, the importance of ample learning and development (L&D) cannot be overstated. A few months ago, our L&D team entered the Princess Royal Training Awards (PRTAs) -- and we are delighted to announce that we were successful in...
Read More

In the press: Bartlett Mitchell report organic growth drives 16% increase in turnover

Bartlett Mitchell, one of the UK’s leading independent caterers, has announced a 16% increase in turnover – driven through organic growth and strong client retention. For the period ending 31 October 2018, the company has posted a record £45.5m in overall turnover. It...
Read More

Celebrating the Award class of 2020

On 15 December, we celebrated the innovative training and development successes of the 43 recipients who achieved a Princess Royal Training Award in 2020. By necessity the ceremony was a little different this year. Whilst it needed to take place virtually rather than...
Read More

Caring Homes workplace learning commended by HRH The Princess Royal

Caring Homes are celebrating after being commended for the third time by HRH The Princess Royal for their inspirational commitment to learning and development. The leading care group’s Chef Development Programme was among 43 learning programmes commended by the 2020...
Read More

Case study: sure-fire ways to get new-starters inducted well at Sky

Sky recently took a look at their induction process and made some changes that increased speed to competence and improved Net Promoter Score! With the pandemic creating a growing need for advisers to help customers, and to help colleagues with the challenges of...
Read More

HRH The Princess Royal discusses the diverse range of Princess Royal Training Award organisations

In this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

Read More

In the press: Project supporting North Walinan people in recovery from substance abuse and mental illness scoops major award

A PEER MENTORING and employment project for North Walian people in recovery from substance abuse and mental health conditions has won a major award. Cyfle Cymru – which is led by rehab charity CAIS – became one of only a handful of Welsh organisations to receive a...
Read More

0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *

How Liberty Kitchen is using skills to unlock potential and productivity

When Liberty Kitchen received a Princess Royal Training Awards in 2025, the recognition went beyond a training initiative. It provided a powerful example of how opening access to skills can support rehabilitation and create wider benefits for individuals, communities...
Read More

Celebrating community radio champions who are investing in skills, inclusion and opportunity

Across the UK, community radio stations play an extraordinary role — not just in broadcasting, but in transforming lives. On World Radio Day we wanted to spotlight four of the outstanding radio stations that have been recognised through our Princess Royal Training...
Read More

A decade of excellence: Royal recognition for UK and Irish organisations honoured at the Princess Royal Training Awards

The Princess Royal Training Awards are the UK and Ireland’s premier awards programme for recognising training excellence. On Tuesday 2 December, in an awards ceremony at Fishmongers Hall, the City & Guilds Foundation had the honour of recognising 56 outstanding...
Read More

HRH The Princess Royal celebrates best-in-class workplace training in 10th anniversary year for Awards

HRH The Princess Royal, President of the City and Guilds of London Institute, awards employers for outstanding training and skills development programmes which have positively impacted organisations, people and wider society. 15 August 2025: City & Guilds has...
Read More

HRH The Princess Royal discusses the importance of creating aspirations for young people

n this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

Read More

HRH The Princess Royal discusses the diverse range of Princess Royal Training Award organisations

In this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

Read More

HRH The Princess Royal discusses the value of City & Guilds to society

In this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

Read More

HRH The Princess Royal discusses the changing world of skills

In this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

Read More

A decade of excellence and a room full of inspiration – Princess Royal Training Awards Skills Share 2025

On 30 April 2025, City & Guilds hosted its second-ever Skills Share event – this time at the stunning Goldsmiths’ Hall in London – marking a major milestone: 10 years of the Princess Royal Training Awards. With over 130 Award recipients in attendance, the event was not just a celebration but a forum for shared learning, inspiration and reflection on what a decade of investment in skills development really means.

Read More

Ten Years of the Princess Royal Training Awards

In the tenth year of the Princess Royal Training Awards we take a look back at some of the recipients including Balfour Beatty, Fifty Shades Greener and Pret A Manger to find out what achieving the standard means to them and their organisations.

Read More

Pin It on Pinterest

Share This