In the press: Veolia receives Princess Royal Training Award

by Nov 4, 2019Alumni news

Veolia has been awarded a Princess Royal Training Award for its recent initiative Respect at Work, which aimed to help staff “better manage potential abuse from members of the public”.

The awards were presented by HRH Princess Anne, at a ceremony held at St James’s Palace in London on 30 October 2019.

Veolia explained that it had identified that the verbal and physical abuse of its employees by members of the public was a significant issue. Consequently, it designed the Respect at Work training programme, which was completed by around 3,500 employees.

The programme was developed by Veolia to help its operative workforce who are out working with the general public on a daily basis.

Implemented by Veolia’s dedicated People Development team the programme included the use of a training bus which was deployed across the UK in order to maximise reach across its operational sites.

Read the full article on the Let’s Recycle website: https://www.letsrecycle.com/news/latest-news/veolia-princess-royal-training-award/

Other news stories

The Princess Royal visits recipients Dovecote Park in Yorkshire

It was great to see our president HRH The Princess Royal on her first official engagement following the COVID-19 pandemic visiting Princess Royal Training Award recipients Dovecote Park in Yorkshire to learn more about their training programme first-hand. Find out...

In the press: Mortgage Advice Bureau Network Partner Scotland receives award for its training programme

Mortgage Advice Bureau Network Partner Scotland has been awarded the Princess Royal Training Award 2018 for its training accreditation programme, becoming the only mortgage company to receive the award this year. The award honours employers who have created...

City & Guilds Group chief exec visits East Coast FM

Chris Jones, chief executive of the City & Guilds Group and Sally Eley, Director of Corporate Relations and leader of the Princess Royal Training Awards team visited 2017 award recipients East Coast FM last week. They were invited to take part in their morning...

Caring Homes recognised by HRH The Princess Royal on her 70th birthday

Caring Homes are celebrating after being commended by HRH The Princess Royal, for their inspirational commitment to learning and development for the third time. City & Guilds Group announced on Friday that 43 workplace learning programmes have been commended by...

Case study: OnSide Youth Zones

Hear about Princess Royal Training Award recipients OnSide and their award-winning youth centres in this video.

In the press: Majestic win Princess Royal Award for Training

We are delighted to announce that we have achieved the Princess Royal Training Awards standard. We have worked in a partnership with Aston University to develop a placement year for gifted students and we are thrilled that these efforts have been acknowledged by such...

Case study: a sustainable approach to securing the next generation of leaders at OnSide

The youth work sector has faced significant challenges in recent years, with a billion-pound reduction in investment and a depleting pool of talent in senior leadership.OnSideYear awarded 2022Region BoltonSize <50 employeesSector CharitiesEmbracing challenges...

In the press: 5th annual Princess Royal Training Awards celebrates outstanding business learning programmes

Recipients from a wealth of sectors including health and social care, manufacturing, public sector and technology all proved the value of investing in L&D to address a wide range of business needs. City & Guilds Group has today (14 Aug) announced that 43...

Case study: helping employees feel included and psychologically safe at Sparta Global

There’s a big question mark over what training in a hybrid working culture should focus on. People want to feel better connected to colleagues and more flexibility in where they work from. To make training work for all, inclusivity will be key.   But what is best...

In the press: Cyfle Cymru Handed a Major Award by Princess Anne

​A peer mentoring and employment project for people in recovery from substance misuse and mental health conditions has been handed a major award for staff training by Princess Anne. EU-funded Cyfle Cymru – which is led by rehab charity CAIS – became one of only a...

0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *

Maintaining a robust process: A new generation of Ambassadors strengthening the Princess Royal Training Awards

This year the Princess Royal Training Awards celebrated their eleventh year, and the programme continued to go from strength to strength, with 132 applications received from organisations committed to delivering exceptional learning and development.

Delivered by the City & Guilds Foundation, the Awards remain a unique, evidence-based programme that recognises and celebrates the strategic impact of learning, development and training within organisations. Applicants must demonstrate excellence against three Hallmarks of Excellence, evidencing why training was chosen to address an organisational challenge, how it was implemented and the impact it had on both the organisation and its people.

Reflecting the increasingly global nature of workforces and training provision, this year we expanded their eligibility criteria to include organisations delivering training both within the UK and Ireland, and internationally. This development recognises the contribution of organisations with overseas operations that had previously been unable to participate.

Award-Winning Impact: How P Flannery’s Skills Bootcamps are tackling the construction skills gap and building an inclusive skills pipeline

When P Flannery Plant Hire received a Princess Royal Training Award in 2025, it recognised a bold, employer-led approach to tackling one of the construction industry’s most persistent challenges: a critical shortage of skilled plant operators. Through the development...

Celebrating award-winning apprenticeships with The Princess Royal Training Award recipient, National Theatre

This week, Her Royal Highness visited the National Theatre to celebrate its pioneering apprenticeship programme, recognised with a 2024 Princess Royal Training Award (PRTA) and a special Diversity, Equity and Inclusion (DEI) Commendation. The additional DEI...

How Liberty Kitchen is using skills to unlock potential and productivity

When Liberty Kitchen received a Princess Royal Training Awards in 2025, the recognition went beyond a training initiative. It provided a powerful example of how opening access to skills can support rehabilitation and create wider benefits for individuals, communities...

Celebrating community radio champions who are investing in skills, inclusion and opportunity

Across the UK, community radio stations play an extraordinary role — not just in broadcasting, but in transforming lives. On World Radio Day we wanted to spotlight four of the outstanding radio stations that have been recognised through our Princess Royal Training...

A decade of excellence: Royal recognition for UK and Irish organisations honoured at the Princess Royal Training Awards

The Princess Royal Training Awards are the UK and Ireland’s premier awards programme for recognising training excellence. On Tuesday 2 December, in an awards ceremony at Fishmongers Hall, the City & Guilds Foundation had the honour of recognising 56 outstanding...

HRH The Princess Royal celebrates best-in-class workplace training in 10th anniversary year for Awards

HRH The Princess Royal, President of the City and Guilds of London Institute, awards employers for outstanding training and skills development programmes which have positively impacted organisations, people and wider society. 15 August 2025: City & Guilds has...

HRH The Princess Royal discusses the importance of creating aspirations for young people

n this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

HRH The Princess Royal discusses the diverse range of Princess Royal Training Award organisations

In this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

HRH The Princess Royal discusses the value of City & Guilds to society

In this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

Pin It on Pinterest

Share This