In the press: Veolia receives Princess Royal Training Award

by Stuart Tucker | Nov 4, 2019 | Alumni news

Veolia has been awarded a Princess Royal Training Award for its recent initiative Respect at Work, which aimed to help staff “better manage potential abuse from members of the public”.

The awards were presented by HRH Princess Anne, at a ceremony held at St James’s Palace in London on 30 October 2019.

Veolia explained that it had identified that the verbal and physical abuse of its employees by members of the public was a significant issue. Consequently, it designed the Respect at Work training programme, which was completed by around 3,500 employees.

The programme was developed by Veolia to help its operative workforce who are out working with the general public on a daily basis.

Implemented by Veolia’s dedicated People Development team the programme included the use of a training bus which was deployed across the UK in order to maximise reach across its operational sites.

Read the full article on the Let's Recycle website: https://www.letsrecycle.com/news/latest-news/veolia-princess-royal-training-award/

Other news stories

Case study: investing in young people beginning careers in STEM at BAE Systems

How do you inspire the next generations to work in your industry? See how 2021 Princess Royal Training Awards Winner BAE Systems, led by Head of Apprenticeships & Skills Mark Donnelly, recruited 700 plus apprentices last year, 90% aged between 16 and 25, from...

Case study: leading hotels establish a partnership approach to nurture talent with Apprenticeship in Hospitality Scotland

 This forward thinking hospitality organisation demonstrates what can be achieved when hotels work together to develop the next generation of Scottish talent. Apprenticeship in Hospitality ScotlandDate 2018Region ScotlandSize 50-249 employeesSector Hospitality...

HRH The Princess Royal visits Xtrac Academy

Her Royal Highness The Princess Royal’s visit to meet recipients of her eponymous Princess Royal Training Award, assessed by City & Guilds she serves as president, was accommodated by the motorsport & automotive transmission technology specialist Xtrac at its...

Princess Royal Training Awards 2023 Recipients: in the press

Here is a roundup of the media coverage following the announcement of the 2023 Princess Royal Training Awards recipients. National news FE News:...

In the press: Mortgage Advice Bureau Network Partner Scotland receives award for its training programme

Mortgage Advice Bureau Network Partner Scotland has been awarded the Princess Royal Training Award 2018 for its training accreditation programme, becoming the only mortgage company to receive the award this year. The award honours employers who have created...

Leading with purpose – lessons from UK businesses

It’s easy for a company to plaster its purpose on the wall. It’s much harder to embed that purpose in staff. So how do companies do it? Leaders from some of the UK’s most purpose-driven companies gathered in October to share their experiences. The panel was part of...

Case study: how training helped Green Lighting increase its revenue by 360% over a four year period

As one of the first companies to recruit staff through the Apprenticeship programme when it was re-launched in 2011, Green Lighting has always seen the potential of apprentices. The organisation, which specialises in low energy lighting products, saw the benefit of a...

Something exciting is on its way to recipients

Something exciting is on its way to all recipients of the Princess Royal Training Awards. All of the team at the Princess Royal Training Awards hope they enjoy it! Find out more about all of the recipients in our Community of Excellence.

In the press: Royal seal of approval for JOHNSONS Workwear training

JOHNSONS Workwear's Learning and Development team has been honoured with the Princess Royal Training 2019 Award for its work with the JOHNSONS Academy, following a rigorous assessment process. The Princess Royal Training Awards, now in their fourth year, will be...

In the press: Princess Royal Training Award for Crest Nicholson

In recognition of its internal training programme, which is aimed at tackling the building industry skills gap, national housebuilder Crest Nicholson has been commended by the 2018 Princess Royal Training Award, an accolade for UK employers that have created lasting...

0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *

Maintaining a robust process: A new generation of Ambassadors strengthening the Princess Royal Training Awards

This year the Princess Royal Training Awards celebrated their eleventh year, and the programme continued to go from strength to strength, with 132 applications received from organisations committed to delivering exceptional learning and development.

Delivered by the City & Guilds Foundation, the Awards remain a unique, evidence-based programme that recognises and celebrates the strategic impact of learning, development and training within organisations. Applicants must demonstrate excellence against three Hallmarks of Excellence, evidencing why training was chosen to address an organisational challenge, how it was implemented and the impact it had on both the organisation and its people.

Reflecting the increasingly global nature of workforces and training provision, this year we expanded their eligibility criteria to include organisations delivering training both within the UK and Ireland, and internationally. This development recognises the contribution of organisations with overseas operations that had previously been unable to participate.

Award-Winning Impact: How P Flannery’s Skills Bootcamps are tackling the construction skills gap and building an inclusive skills pipeline

When P Flannery Plant Hire received a Princess Royal Training Award in 2025, it recognised a bold, employer-led approach to tackling one of the construction industry’s most persistent challenges: a critical shortage of skilled plant operators. Through the development...

Celebrating award-winning apprenticeships with The Princess Royal Training Award recipient, National Theatre

This week, Her Royal Highness visited the National Theatre to celebrate its pioneering apprenticeship programme, recognised with a 2024 Princess Royal Training Award (PRTA) and a special Diversity, Equity and Inclusion (DEI) Commendation. The additional DEI...

How Liberty Kitchen is using skills to unlock potential and productivity

When Liberty Kitchen received a Princess Royal Training Awards in 2025, the recognition went beyond a training initiative. It provided a powerful example of how opening access to skills can support rehabilitation and create wider benefits for individuals, communities...

Celebrating community radio champions who are investing in skills, inclusion and opportunity

Across the UK, community radio stations play an extraordinary role — not just in broadcasting, but in transforming lives. On World Radio Day we wanted to spotlight four of the outstanding radio stations that have been recognised through our Princess Royal Training...

A decade of excellence: Royal recognition for UK and Irish organisations honoured at the Princess Royal Training Awards

The Princess Royal Training Awards are the UK and Ireland’s premier awards programme for recognising training excellence. On Tuesday 2 December, in an awards ceremony at Fishmongers Hall, the City & Guilds Foundation had the honour of recognising 56 outstanding...

HRH The Princess Royal celebrates best-in-class workplace training in 10th anniversary year for Awards

HRH The Princess Royal, President of the City and Guilds of London Institute, awards employers for outstanding training and skills development programmes which have positively impacted organisations, people and wider society. 15 August 2025: City & Guilds has...

HRH The Princess Royal discusses the importance of creating aspirations for young people

n this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

HRH The Princess Royal discusses the diverse range of Princess Royal Training Award organisations

In this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

HRH The Princess Royal discusses the value of City & Guilds to society

In this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

Pin It on Pinterest

Share This