In the press: Veolia receives Princess Royal Training Award

by Nov 4, 2019Alumni news

Veolia has been awarded a Princess Royal Training Award for its recent initiative Respect at Work, which aimed to help staff “better manage potential abuse from members of the public”.

The awards were presented by HRH Princess Anne, at a ceremony held at St James’s Palace in London on 30 October 2019.

Veolia explained that it had identified that the verbal and physical abuse of its employees by members of the public was a significant issue. Consequently, it designed the Respect at Work training programme, which was completed by around 3,500 employees.

The programme was developed by Veolia to help its operative workforce who are out working with the general public on a daily basis.

Implemented by Veolia’s dedicated People Development team the programme included the use of a training bus which was deployed across the UK in order to maximise reach across its operational sites.

Read the full article on the Let’s Recycle website: https://www.letsrecycle.com/news/latest-news/veolia-princess-royal-training-award/

Other news stories

Case study: why The Master Innholders will be reapplying in the future

In this video Programme Director Dr Hilary Cooke, talks about what sets the Princess Royal Training Awards apart from other award programmes. Hilary delivers training on behalf of The Master Innholders who achieved a Princess Royal Training Award in 2021.

Maintaining a robust process: A new generation of Ambassadors strengthening the Princess Royal Training Awards

This year the Princess Royal Training Awards celebrated their eleventh year, and the programme continued to go from strength to strength, with 132 applications received from organisations committed to delivering exceptional learning and development.

Delivered by the City & Guilds Foundation, the Awards remain a unique, evidence-based programme that recognises and celebrates the strategic impact of learning, development and training within organisations. Applicants must demonstrate excellence against three Hallmarks of Excellence, evidencing why training was chosen to address an organisational challenge, how it was implemented and the impact it had on both the organisation and its people.

Reflecting the increasingly global nature of workforces and training provision, this year we expanded their eligibility criteria to include organisations delivering training both within the UK and Ireland, and internationally. This development recognises the contribution of organisations with overseas operations that had previously been unable to participate.

In the press: UKFast scoops major training and education award

Coud technology firm UKFast has been honoured with a prestigious Princess Royal Training Award. The Manchester-based company has been recognised for continuous outstanding dedication to bridging the digital skills gap and encouraging ongoing professional development....

A decade of excellence: Royal recognition for UK and Irish organisations honoured at the Princess Royal Training Awards

The Princess Royal Training Awards are the UK and Ireland’s premier awards programme for recognising training excellence. On Tuesday 2 December, in an awards ceremony at Fishmongers Hall, the City & Guilds Foundation had the honour of recognising 56 outstanding...

Case study: keeping training relevant in the fast-changing world of cyber security at MWR InfoSecurity

Behind every new cyber security attack or data breach is a company scrambling to put out the fire. Yet the cyber security sector faces a huge shortage in recruits, alongside challenges in upskilling the existing workforce. As security risks from new technology...

In the press: Royal seal of approval for JOHNSONS Workwear training

JOHNSONS Workwear's Learning and Development team has been honoured with the Princess Royal Training 2019 Award for its work with the JOHNSONS Academy, following a rigorous assessment process. The Princess Royal Training Awards, now in their fourth year, will be...

Case study: increasing the amount of women in leadership roles at Towergate Insurance

Which women in leadership do you admire? Head of Learning & Development, Ian Sadler, adds to the conversation amongst today’s thought leaders on why more women in leadership are needed in male-dominated industries to help organisations stay competitive, and tells...

Case study: helping employees feel included and psychologically safe at Sparta Global

There’s a big question mark over what training in a hybrid working culture should focus on. People want to feel better connected to colleagues and more flexibility in where they work from. To make training work for all, inclusivity will be key.   But what is best...

Case study: Islamic Relief investing in the life-blood of the organisation

In 2016 Islamic Relief made the decision to change how it trained its volunteers in order to reduce turnover and stand out in a competitive market place. The Volunteer Leadership Programme was created and 1000 volunteers registered for one of 30 places.Impact from the...

In the press: Gravitas Recruitment Recognised In Princess Royal Training Awards

Technology and insurance recruiter Gravitas Recruitment Group has been recognised for outstanding business learning in the 5th annual Princess Royal Training Awards. One of just 43 companies to be honoured across the UK, Gravitas stood out for its Consultant...

0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *

Maintaining a robust process: A new generation of Ambassadors strengthening the Princess Royal Training Awards

This year the Princess Royal Training Awards celebrated their eleventh year, and the programme continued to go from strength to strength, with 132 applications received from organisations committed to delivering exceptional learning and development.

Delivered by the City & Guilds Foundation, the Awards remain a unique, evidence-based programme that recognises and celebrates the strategic impact of learning, development and training within organisations. Applicants must demonstrate excellence against three Hallmarks of Excellence, evidencing why training was chosen to address an organisational challenge, how it was implemented and the impact it had on both the organisation and its people.

Reflecting the increasingly global nature of workforces and training provision, this year we expanded their eligibility criteria to include organisations delivering training both within the UK and Ireland, and internationally. This development recognises the contribution of organisations with overseas operations that had previously been unable to participate.

Award-Winning Impact: How P Flannery’s Skills Bootcamps are tackling the construction skills gap and building an inclusive skills pipeline

When P Flannery Plant Hire received a Princess Royal Training Award in 2025, it recognised a bold, employer-led approach to tackling one of the construction industry’s most persistent challenges: a critical shortage of skilled plant operators. Through the development...

Celebrating award-winning apprenticeships with The Princess Royal Training Award recipient, National Theatre

This week, Her Royal Highness visited the National Theatre to celebrate its pioneering apprenticeship programme, recognised with a 2024 Princess Royal Training Award (PRTA) and a special Diversity, Equity and Inclusion (DEI) Commendation. The additional DEI...

How Liberty Kitchen is using skills to unlock potential and productivity

When Liberty Kitchen received a Princess Royal Training Awards in 2025, the recognition went beyond a training initiative. It provided a powerful example of how opening access to skills can support rehabilitation and create wider benefits for individuals, communities...

Celebrating community radio champions who are investing in skills, inclusion and opportunity

Across the UK, community radio stations play an extraordinary role — not just in broadcasting, but in transforming lives. On World Radio Day we wanted to spotlight four of the outstanding radio stations that have been recognised through our Princess Royal Training...

A decade of excellence: Royal recognition for UK and Irish organisations honoured at the Princess Royal Training Awards

The Princess Royal Training Awards are the UK and Ireland’s premier awards programme for recognising training excellence. On Tuesday 2 December, in an awards ceremony at Fishmongers Hall, the City & Guilds Foundation had the honour of recognising 56 outstanding...

HRH The Princess Royal celebrates best-in-class workplace training in 10th anniversary year for Awards

HRH The Princess Royal, President of the City and Guilds of London Institute, awards employers for outstanding training and skills development programmes which have positively impacted organisations, people and wider society. 15 August 2025: City & Guilds has...

HRH The Princess Royal discusses the importance of creating aspirations for young people

n this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

HRH The Princess Royal discusses the diverse range of Princess Royal Training Award organisations

In this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

HRH The Princess Royal discusses the value of City & Guilds to society

In this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

Pin It on Pinterest

Share This