In the press: Veolia receives Princess Royal Training Award

by Stuart Tucker | Nov 4, 2019 | Alumni news

Veolia has been awarded a Princess Royal Training Award for its recent initiative Respect at Work, which aimed to help staff “better manage potential abuse from members of the public”.

The awards were presented by HRH Princess Anne, at a ceremony held at St James’s Palace in London on 30 October 2019.

Veolia explained that it had identified that the verbal and physical abuse of its employees by members of the public was a significant issue. Consequently, it designed the Respect at Work training programme, which was completed by around 3,500 employees.

The programme was developed by Veolia to help its operative workforce who are out working with the general public on a daily basis.

Implemented by Veolia’s dedicated People Development team the programme included the use of a training bus which was deployed across the UK in order to maximise reach across its operational sites.

Read the full article on the Let's Recycle website: https://www.letsrecycle.com/news/latest-news/veolia-princess-royal-training-award/

Other news stories

In the press: Majestic win Princess Royal Award for Training

We are delighted to announce that we have achieved the Princess Royal Training Awards standard. We have worked in a partnership with Aston University to develop a placement year for gifted students and we are thrilled that these efforts have been acknowledged by such...

Maintaining a robust process: A new generation of Ambassadors strengthening the Princess Royal Training Awards

This year the Princess Royal Training Awards celebrated their eleventh year, and the programme continued to go from strength to strength, with 132 applications received from organisations committed to delivering exceptional learning and development.

Delivered by the City & Guilds Foundation, the Awards remain a unique, evidence-based programme that recognises and celebrates the strategic impact of learning, development and training within organisations. Applicants must demonstrate excellence against three Hallmarks of Excellence, evidencing why training was chosen to address an organisational challenge, how it was implemented and the impact it had on both the organisation and its people.

Reflecting the increasingly global nature of workforces and training provision, this year we expanded their eligibility criteria to include organisations delivering training both within the UK and Ireland, and internationally. This development recognises the contribution of organisations with overseas operations that had previously been unable to participate.

In the press: Andrew Collinge Hairdressing receives Princess Royal Training Award

Wirral based Andrew Collinge Hairdressing has become the first Merseyside based company to be honoured with the Princess Royal Training Award. Creative director Andrew Collinge received the award from HRH Princess Anne at an awards ceremony at St James' Palace on...

City & Guilds Group hosts Alumni pop-up conference on leading with purpose

The City & Guilds Group recently invited Princess Royal Training Awards recipients past and present to attend a pop-up conference in East London. Attendees gathered ahead of the awards ceremony to share best practice in...

In the press: Outstanding staff development at Welsh colleges honoured with Princess Royal award

Coleg Sir Gâr and Coleg Ceredigion have received a royal commendation for their innovative approach to staff development and training with a Princess Royal Training Award. The award is presented to institutions and companies that implement outstanding training and...

In the press: The impact of awards on recruitment – A signal to attract top-talent

What is a company without its employees?  The heart and soul of every great company is its people and the most successful organisations are those which recruit the right people.  People with passion, drive, and a shared sense of purpose. Recruitment can be the...

The eight leadership secrets of progressive companies

There are companies that always make headlines for being great places to work, like Google and Zappos. What’s their secret? That’s what the company Corporate Rebels wanted to know. It visited more than 150 admired companies to find out what they did differently. Here...

Case study: a sustainable approach to securing the next generation of leaders at OnSide

The youth work sector has faced significant challenges in recent years, with a billion-pound reduction in investment and a depleting pool of talent in senior leadership. OnSideYear awarded 2022Region BoltonSize <50 employeesSector Charities members across the...

HRH The Princess Royal visits The Thames Skills Academy

HRH The Princess Royal met members of The Thames Skills Academy (TSA) on 10 May, in a visit showcasing pioneering work to improve safety skills for everyone working on and beside the river. At the end of her tour at Butler’s Wharf, led by TSA’s CEO Katherine Riggs and...

Case Study: investing in employees to create sustainable talent pipelines and fill skills gaps at Dovecote Park, Netmatters and Sharing in Growth

Whilst the breadth and depth of Covid-19 has impacted us all to some extent, there’s no denying that certain sectors have been extremely hard hit. The retail, healthcare and hospitality sectors have been badly affected and many businesses are looking to training more...

0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *

Maintaining a robust process: A new generation of Ambassadors strengthening the Princess Royal Training Awards

This year the Princess Royal Training Awards celebrated their eleventh year, and the programme continued to go from strength to strength, with 132 applications received from organisations committed to delivering exceptional learning and development.

Delivered by the City & Guilds Foundation, the Awards remain a unique, evidence-based programme that recognises and celebrates the strategic impact of learning, development and training within organisations. Applicants must demonstrate excellence against three Hallmarks of Excellence, evidencing why training was chosen to address an organisational challenge, how it was implemented and the impact it had on both the organisation and its people.

Reflecting the increasingly global nature of workforces and training provision, this year we expanded their eligibility criteria to include organisations delivering training both within the UK and Ireland, and internationally. This development recognises the contribution of organisations with overseas operations that had previously been unable to participate.

Award-Winning Impact: How P Flannery’s Skills Bootcamps are tackling the construction skills gap and building an inclusive skills pipeline

When P Flannery Plant Hire received a Princess Royal Training Award in 2025, it recognised a bold, employer-led approach to tackling one of the construction industry’s most persistent challenges: a critical shortage of skilled plant operators. Through the development...

Celebrating award-winning apprenticeships with The Princess Royal Training Award recipient, National Theatre

This week, Her Royal Highness visited the National Theatre to celebrate its pioneering apprenticeship programme, recognised with a 2024 Princess Royal Training Award (PRTA) and a special Diversity, Equity and Inclusion (DEI) Commendation. The additional DEI...

How Liberty Kitchen is using skills to unlock potential and productivity

When Liberty Kitchen received a Princess Royal Training Awards in 2025, the recognition went beyond a training initiative. It provided a powerful example of how opening access to skills can support rehabilitation and create wider benefits for individuals, communities...

Celebrating community radio champions who are investing in skills, inclusion and opportunity

Across the UK, community radio stations play an extraordinary role — not just in broadcasting, but in transforming lives. On World Radio Day we wanted to spotlight four of the outstanding radio stations that have been recognised through our Princess Royal Training...

A decade of excellence: Royal recognition for UK and Irish organisations honoured at the Princess Royal Training Awards

The Princess Royal Training Awards are the UK and Ireland’s premier awards programme for recognising training excellence. On Tuesday 2 December, in an awards ceremony at Fishmongers Hall, the City & Guilds Foundation had the honour of recognising 56 outstanding...

HRH The Princess Royal celebrates best-in-class workplace training in 10th anniversary year for Awards

HRH The Princess Royal, President of the City and Guilds of London Institute, awards employers for outstanding training and skills development programmes which have positively impacted organisations, people and wider society. 15 August 2025: City & Guilds has...

HRH The Princess Royal discusses the importance of creating aspirations for young people

n this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

HRH The Princess Royal discusses the diverse range of Princess Royal Training Award organisations

In this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

HRH The Princess Royal discusses the value of City & Guilds to society

In this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

Pin It on Pinterest

Share This