In the press: ISO Quality Services wins royal award

by Nov 15, 2018Alumni news

A Worcester-based training firm has been recognised by Princess Anne for its commitment to developing skills.

ISO Quality Services was named among 48 other organisations, including household names such as John Lewis, Legal and General and Specsavers for demonstrating that their training directly links to business productivity.

ISO were found to have increased customer satisfaction by six per cent and employee retention by 14 per cent.

Jennifer Appleton, managing director of ISO, said: “We are absolutely thrilled to win a Princess Royal Training Award.

“It is very easy for smaller businesses to think that such awards are just for large corporates but we have proved that is not the case.

“I would urge any other business with a strong interest in training and development to enter next year.”

Read more on the Worcester News website: https://www.worcesternews.co.uk/news/17227276.iso-quality-services-wins-royal-award/

Other news stories

Case Study: using training to benefit people and the planet at Fifty Shades Greener

This small company which educates organisations on how to reduce their carbon footprint through changing their behaviours showcases its own commitment to learning through its tailored employee induction programme. Green Skills for Life is central to the training,...

What difference does training and L&D make?

One of the key objectives of the City & Guilds Foundation is to measure the true influence of skills development. So we surveyed our Awards alumni to find out.

Equality, Diversity and Inclusion Commendation announced for 2020!

Each year, the Princess Royal Training Awards offer an additional commendation for employers who have demonstrated a significant commitment to equality, diversity and inclusion (EDI). The commendation aims to highlight how providing equal opportunities can unlock...

Case study: providing a state of the art, hands-on training approach at Openreach

This digital network business built a state of the art, replica street so that trainee engineers could really put their learning into practice. Two years ago Openreach decided that it needed to make a significant strategic change to its entire training approach in...

Case study: what winning the Award means for Eyres Monsell primary school

In this video Kerry Hill, headteacher at Eyres Monsell primary school, talks about what receiving a Princess Royal Training Award meant to them and how they are working at tackling mental health in the education sector. Eyres Monsell received a Princess Royal Training Award in 2018 and again in 2021.

Case study: keeping training relevant in the fast-changing world of cyber security at MWR InfoSecurity

Behind every new cyber security attack or data breach is a company scrambling to put out the fire. Yet the cyber security sector faces a huge shortage in recruits, alongside challenges in upskilling the existing workforce. As security risks from new technology...

Upskilling: the key to fighting UK business uncertainty, skills gaps and productivity lags

It’s safe to say that UK businesses are facing a period of unprecedented change and challenges and it doesn’t look like it’s going to let up any time soon. Despite rising slightly in 2018, our productivity still lags behind our European neighbours and two years of...

Case study: leading hotels establish a partnership approach to nurture talent with Apprenticeship in Hospitality Scotland

 This forward thinking hospitality organisation demonstrates what can be achieved when hotels work together to develop the next generation of Scottish talent. Apprenticeship in Hospitality ScotlandDate 2018Region ScotlandSize 50-249 employeesSector Hospitality In 2014...

In the press: Cyfle Cymru Handed a Major Award by Princess Anne

​A peer mentoring and employment project for people in recovery from substance misuse and mental health conditions has been handed a major award for staff training by Princess Anne. EU-funded Cyfle Cymru – which is led by rehab charity CAIS – became one of only a...

39 UK businesses receive excellence in training Award commended by HRH The Princess Royal in 2020

HRH The Princess Royal, President of City & Guilds Group, recognises organisations whose training has delivered measurable business impact   39 businesses celebrated at virtual ceremony for their innovative training programmes in the Princess Royal Training...

0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *

HRH The Princess Royal celebrates best-in-class workplace training in 10th anniversary year for Awards

HRH The Princess Royal, President of the City and Guilds of London Institute, awards employers for outstanding training and skills development programmes which have positively impacted organisations, people and wider society. 15 August 2025: City & Guilds has...

HRH The Princess Royal discusses the importance of creating aspirations for young people

n this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

HRH The Princess Royal discusses the diverse range of Princess Royal Training Award organisations

In this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

HRH The Princess Royal discusses the value of City & Guilds to society

In this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

HRH The Princess Royal discusses the changing world of skills

In this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

A decade of excellence and a room full of inspiration – Princess Royal Training Awards Skills Share 2025

On 30 April 2025, City & Guilds hosted its second-ever Skills Share event – this time at the stunning Goldsmiths’ Hall in London – marking a major milestone: 10 years of the Princess Royal Training Awards. With over 130 Award recipients in attendance, the event was not just a celebration but a forum for shared learning, inspiration and reflection on what a decade of investment in skills development really means.

Ten Years of the Princess Royal Training Awards

In the tenth year of the Princess Royal Training Awards we take a look back at some of the recipients including Balfour Beatty, Fifty Shades Greener and Pret A Manger to find out what achieving the standard means to them and their organisations.

Case study: OnSide Youth Zones

Hear about Princess Royal Training Award recipients OnSide and their award-winning youth centres in this video.

Case study: Pret A Manger

Hear about Princess Royal Training Award recipients Pret A Manger and their award-winning Pret Academy in this video.

Pin It on Pinterest

Share This
Princess Royal Training Awards
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. For more information see our Privacy Policy.