In the press: ISO Quality Services wins royal award

by Nov 15, 2018Alumni news

A Worcester-based training firm has been recognised by Princess Anne for its commitment to developing skills.

ISO Quality Services was named among 48 other organisations, including household names such as John Lewis, Legal and General and Specsavers for demonstrating that their training directly links to business productivity.

ISO were found to have increased customer satisfaction by six per cent and employee retention by 14 per cent.

Jennifer Appleton, managing director of ISO, said: “We are absolutely thrilled to win a Princess Royal Training Award.

“It is very easy for smaller businesses to think that such awards are just for large corporates but we have proved that is not the case.

“I would urge any other business with a strong interest in training and development to enter next year.”

Read more on the Worcester News website: https://www.worcesternews.co.uk/news/17227276.iso-quality-services-wins-royal-award/

Other news stories

Case study: training colleagues to become digitally savvy at Barclays

In recognition of a changing digital environment, Barclays UK aimed to support colleagues to become the ‘most digitally savvy and inclusive workforce in the UK’ as well as ensuring that customers and communities were not ‘left behind’. What started as an internally...
Read More

IBM hosts ‘The Apprentice’-style competition for National Apprenticeship Week

About the event IBM Early Professional Leaders held a special workshop at City & Guilds Headquarters in London for National Apprenticeship Week. It was delivered by IBM apprentices and exclusively for apprentices of Princess Royal Training Award recipients. This...
Read More

Celebrating 46 UK organisations who have outstanding workplace training programmes with HRH The Princess Royal

London, Thursday 8th December: On Tuesday 6th December, Her Royal Highness The Princess Royal, welcomed 46 organisations to Banqueting House in London to celebrate successfully achieving a Princess Royal Training Award for their commitment to training and development....
Read More

In the press: UKFast scoops major training and education award

Coud technology firm UKFast has been honoured with a prestigious Princess Royal Training Award. The Manchester-based company has been recognised for continuous outstanding dedication to bridging the digital skills gap and encouraging ongoing professional development....
Read More

Case Study: investing in employees to create sustainable talent pipelines and fill skills gaps at Dovecote Park, Netmatters and Sharing in Growth

Whilst the breadth and depth of Covid-19 has impacted us all to some extent, there’s no denying that certain sectors have been extremely hard hit. The retail, healthcare and hospitality sectors have been badly affected and many businesses are looking to training more...
Read More

A Princess Royal Award for Princess Yachts’ Apprenticeship Programme

South Devon College employer partner, Princess Yachts, are thrilled to announce that they have been awarded a Princess Royal Training Awards for their #Apprenticeship scheme. The awards are selected by HRH The Princess Royal and the President of City & Guilds...
Read More

Case study: an innovative approach to apprenticeships at Xtrac

Xtrac, a world-leading manufacturer of transmission solutions for motorsports and the high-performance automotive industry, was facing a developing skills gap resulting from an ageing workforce in the automotive sector.XtracYear awarded 2021Region ThatchamSize 250-999...
Read More

Ten Years of the Princess Royal Training Awards

In the tenth year of the Princess Royal Training Awards we take a look back at some of the recipients including Balfour Beatty, Fifty Shades Greener and Pret A Manger to find out what achieving the standard means to them and their organisations.

Read More

Demonstrating the impact of outstanding training with The Princess Royal Training Awards class of 2022

https://www.youtube.com/watch?v=m5gV1a1JPBw It’s not often you can bring a range of employers together in a room from large multinational banks to small charities devoted to the welfare of donkeys; this is what makes the Princess Royal Training Awards so unique. Now...
Read More

Case study: investing in training to boost morale and motivation at Royal Bank of Scotland

Since the global financial crisis, RBS has been undergoing large-scale reorganisation and this has presented challenges in terms of staff engagement, customer experience and business outcomes. In 2015, the business introduced a new leadership programme to help address...
Read More

0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *

A decade of excellence: Royal recognition for UK and Irish organisations honoured at the Princess Royal Training Awards

The Princess Royal Training Awards are the UK and Ireland’s premier awards programme for recognising training excellence. On Tuesday 2 December, in an awards ceremony at Fishmongers Hall, the City & Guilds Foundation had the honour of recognising 56 outstanding...
Read More

HRH The Princess Royal celebrates best-in-class workplace training in 10th anniversary year for Awards

HRH The Princess Royal, President of the City and Guilds of London Institute, awards employers for outstanding training and skills development programmes which have positively impacted organisations, people and wider society. 15 August 2025: City & Guilds has...
Read More

HRH The Princess Royal discusses the importance of creating aspirations for young people

n this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

Read More

HRH The Princess Royal discusses the diverse range of Princess Royal Training Award organisations

In this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

Read More

HRH The Princess Royal discusses the value of City & Guilds to society

In this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

Read More

HRH The Princess Royal discusses the changing world of skills

In this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

Read More

A decade of excellence and a room full of inspiration – Princess Royal Training Awards Skills Share 2025

On 30 April 2025, City & Guilds hosted its second-ever Skills Share event – this time at the stunning Goldsmiths’ Hall in London – marking a major milestone: 10 years of the Princess Royal Training Awards. With over 130 Award recipients in attendance, the event was not just a celebration but a forum for shared learning, inspiration and reflection on what a decade of investment in skills development really means.

Read More

Ten Years of the Princess Royal Training Awards

In the tenth year of the Princess Royal Training Awards we take a look back at some of the recipients including Balfour Beatty, Fifty Shades Greener and Pret A Manger to find out what achieving the standard means to them and their organisations.

Read More

Foundation & Friends Podcast: Celebrating a Decade of Transformative Training Excellence with Legal & General

Read More

Case study: OnSide Youth Zones

Hear about Princess Royal Training Award recipients OnSide and their award-winning youth centres in this video.

Read More

Pin It on Pinterest

Share This
Princess Royal Training Awards
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. For more information see our Privacy Policy.