In the press: ISO Quality Services wins royal award

by Nov 15, 2018Alumni news

A Worcester-based training firm has been recognised by Princess Anne for its commitment to developing skills.

ISO Quality Services was named among 48 other organisations, including household names such as John Lewis, Legal and General and Specsavers for demonstrating that their training directly links to business productivity.

ISO were found to have increased customer satisfaction by six per cent and employee retention by 14 per cent.

Jennifer Appleton, managing director of ISO, said: “We are absolutely thrilled to win a Princess Royal Training Award.

“It is very easy for smaller businesses to think that such awards are just for large corporates but we have proved that is not the case.

“I would urge any other business with a strong interest in training and development to enter next year.”

Read more on the Worcester News website: https://www.worcesternews.co.uk/news/17227276.iso-quality-services-wins-royal-award/

Other news stories

Case study: Islamic Relief investing in the life-blood of the organisation

In 2016 Islamic Relief made the decision to change how it trained its volunteers in order to reduce turnover and stand out in a competitive market place. The Volunteer Leadership Programme was created and 1000 volunteers registered for one of 30 places.Impact from the...

The Princess Royal and City & Guilds Group honour outstanding workplace training in 2019

HRH Princess Anne, President of City & Guilds Group, recognises 44 organisations with 2019 Princess Royal Training Awards Recipients shared compelling, irrefutable evidence of how training has directly influenced business results Multiple winners across areas...

Case study: the meaningful impact of receiving an Award on MOLA (Museum of London Archaeology)

In this video, Amy Atkins from 2022 recipient MOLA, talks about the meaningful impact of receiving a Princess Royal Training Award.

Royal recognition for 44 UK organisations delivering outstanding workplace training

From leading banking groups to local businesses and charities, HRH Princess Royal and the City & Guilds Group recognise inspirational employers for their commitment to learning and development. London, 31st October 2019 – 44 UK organisations including IBM, The...

HRH The Princess Royal celebrates best-in-class workplace training in 10th anniversary year for Awards

HRH The Princess Royal, President of the City and Guilds of London Institute, awards employers for outstanding training and skills development programmes which have positively impacted organisations, people and wider society. 15 August 2025: City & Guilds has...

In the press: Somer Valley FM, by Royal approval!

The local radio station joined businesses from across the UK to attend a special ceremony at St James’ Palace for the annual Princess Royal Training Awards. The awards are the vision of Princess Anne and are managed by the City & Guilds Group. Launched in 2016,...

HRH The Princess Royal discusses the changing world of skills

In this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

In the press: The Donkey Sanctuary receives royal recognition for employee training

The Donkey Sanctuary has been commended by Her Royal Highness The Princess Royal for its inspirational commitment to the learning and development of its staff. This is the second time the charity has received royal recognition for its work. It was among 48...

Case study: providing media training opportunities to disadvantaged young people at Reprezent Radio

This video shows a look behind the scenes at Reprezent Radio, a South London radio station and social enterprise. Reprezent created the Sounds of Young London scheme to provide media training opportunities to disadvantaged young people. The practical training programme has seen an impressive number of young people into employment and gained commercial interest from some of the world’s biggest brands. Reprezent received a Princess Royal Training Award in 2018.

Case study: accelerating opportunities for junior consultants at Willis Towers Watson

Sharing best practice and providing 'live' development opportunities were key to the success of Willis Towers Watson's award-winning training programme, Pathfinder, led by Helena Ingram. How do you involve mentors and buddies in the programmes at your organisation? To...

0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *

A decade of excellence: Royal recognition for UK and Irish organisations honoured at the Princess Royal Training Awards

The Princess Royal Training Awards are the UK and Ireland’s premier awards programme for recognising training excellence. On Tuesday 2 December, in an awards ceremony at Fishmongers Hall, the City & Guilds Foundation had the honour of recognising 56 outstanding...

HRH The Princess Royal celebrates best-in-class workplace training in 10th anniversary year for Awards

HRH The Princess Royal, President of the City and Guilds of London Institute, awards employers for outstanding training and skills development programmes which have positively impacted organisations, people and wider society. 15 August 2025: City & Guilds has...

HRH The Princess Royal discusses the importance of creating aspirations for young people

n this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

HRH The Princess Royal discusses the diverse range of Princess Royal Training Award organisations

In this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

HRH The Princess Royal discusses the value of City & Guilds to society

In this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

HRH The Princess Royal discusses the changing world of skills

In this video series, Kirstie Donnelly MBE, Chief Executive of City & Guilds, talks with our president HRH The Princess Royal about the importance of skills on society, about the role we play as an organisation and about the Awards that we created in her name – The Princess Royal Training Awards – which are celebrating their tenth anniversary.

A decade of excellence and a room full of inspiration – Princess Royal Training Awards Skills Share 2025

On 30 April 2025, City & Guilds hosted its second-ever Skills Share event – this time at the stunning Goldsmiths’ Hall in London – marking a major milestone: 10 years of the Princess Royal Training Awards. With over 130 Award recipients in attendance, the event was not just a celebration but a forum for shared learning, inspiration and reflection on what a decade of investment in skills development really means.

Ten Years of the Princess Royal Training Awards

In the tenth year of the Princess Royal Training Awards we take a look back at some of the recipients including Balfour Beatty, Fifty Shades Greener and Pret A Manger to find out what achieving the standard means to them and their organisations.

Case study: OnSide Youth Zones

Hear about Princess Royal Training Award recipients OnSide and their award-winning youth centres in this video.

Pin It on Pinterest

Share This
Princess Royal Training Awards
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. For more information see our Privacy Policy.