Umbrella Training
Umbrella Training is a leading UK nationwide training and apprenticeship provider working with the hospitality sectors. As industry specialists, they provide the highest quality training and development to the hospitality industry and create a world-class workforce whilst serving and supporting local communities who want to thrive in the hospitality sector.
Years awarded: 2020, 2023, 2026
Region: South East
Size: 1-49 employees
Sector: Education and training
Developing employees to meet evolving sector requirements
Themes: Upskilling
Topics: Academy; Bespoke training; In-house
Umbrella Training Ltd developed the Umbrella Colleague Academy to strengthen internal capability and respond to increasing learner complexity, organisational growth and evolving sector requirements. Since 2023, 19 employees have progressed through development pathways focused on teaching excellence, SEND, compliance and leadership. The programme has enhanced workforce capability and contributed to outstanding learner outcomes, including a 72% apprenticeship distinction rate.
Committed to delivering outstanding apprenticeship training
Theme: Apprenticeships
Since achieving an Award in 2020, this training provider which provides apprenticeship training to the hospitality sector has evolved with a new leadership structure and enhanced working relationships with its employers. Umbrella has continued to adapt course content: 78% of its apprentices achieve a distinction and it has a 100% apprentice pass rate at end point assessment stage.
Re-skilling staff leading to impressive business growth
Themes: Upskilling
Topics: Academy; In-house
This nationwide apprenticeship provider for the hospitality sector re-skilled its workforce in response to significant changes in the sector. The Umbrella Colleague Academy was created to train its staff to deliver new style apprenticeship standards. Over the past two years turnover has increased by 23%, profit by 112% and staff retention has been at an impressive 100% over the same period.
News and case studies featuring Umbrella Training:
Meet the 2026 Princess Royal Training Award recipients: from stained glass restorers to prison mentors
Every year are genuinely moved by what we read in the Princess Royal Training Award applications. This year was no exception. Today, we're delighted to share that 56 training programmes have been recognised in the 2026 Princess Royal Training Awards, chosen from 132...
Celebrating the very best training and development programmes in the UK and Ireland
Last week, 53 recipients from the UK and Ireland were warmly welcomed to St James’s Palace, in London, to receive their Princess Royal Training Award from Her Royal Highness, The Princess Royal. Now in their eighth year, the Princess Royal Training Awards were set up...
53 Princess Royal Training Awards across UK and Ireland for achieving positive impact through skills development
HRH The Princess Royal, President of the City and Guilds of London Institute, has approved 53 Awards to a range of organisations across the UK and Ireland, for their outstanding training and skills development programmes, all of which have shown a significant positive...
Celebrating the Award class of 2020
On 15 December, we celebrated the innovative training and development successes of the 43 recipients who achieved a Princess Royal Training Award in 2020. By necessity the ceremony was a little different this year. Whilst it needed to take place virtually rather than...
39 UK businesses receive excellence in training Award commended by HRH The Princess Royal in 2020
HRH The Princess Royal, President of City & Guilds Group, recognises organisations whose training has delivered measurable business impact 39 businesses celebrated at virtual ceremony for their innovative training programmes in the Princess Royal Training...
In the press: Princess Royal Training Award for Umbrella
Umbrella training, the leading nationwide training and apprenticeship provider for the hospitality and corporate services sector has today been announced as the only apprenticeship provider to have achieved the Princess Royal Training award by City and Guilds group in...
UK businesses’ training is recognised by HRH The Princess Royal on her 70th birthday
HRH The Princess Royal, President of City & Guilds Group, recognises organisations whose training has delivered measurable business impact Businesses continue to deliver excellent training programmes in the Princess Royal Training Award’s fifth year, despite the...