Northern Care Alliance

Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. They are one of the largest NHS providers in the country, working together as a group since 2016 and formally established on 1 October 2021.

 

Years awarded: 2023, 2024
Region: North West England
Size: 1000+ employees
Sector: Public sector (LAs and NHS)

Northern Care Alliance website 🡕
IBM UK Ltd
2023 Award

Upskilling future leaders and increasing retention

Theme: ApprenticeshipsCultureDiversity, Equity, InclusionLeadership and ManagementOnboardingTalent pipeline / Career pathwaysUpskilling

Topics: AcademyBespoke trainingCoaching and mentoringCustomer service / Customer experienceDigitalHealth and safetyIn-houseMental health and wellbeingNeurodiversityPeople with barriers

This NHS Foundation Trust serving the health needs of 1.2 million people observed that their Front Line Managers had minimal training, which was affecting their performance and progression opportunities. The FLL Apprenticeship Programme was developed to upskill future leaders over 13 months. Since July 2021, 128 people have been trained. Outcomes include an increase of 18% in staff retention figures and cost reductions due to a more efficient induction process.

2023 Award

Equipping leaders to be human-centric

Themes: Leadership and Management

This NHS Foundation Trust designed the Accelerated Leader Development Programme to help create a new culture, introduce new concepts and refresh skills in a non-hierarchical environment for leaders across the Trust. The blended training programme has been delivered to 2,667 individuals and 91% of participants agree that they understand the Trust’s Leader pledge. Staff survey results also show improvements in indicators linked to line managers following the training.

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