ISO Quality Services Ltd
ISO Quality Services Limited specialise in helping businesses improve through the implementation of ISO and BS EN Management Standards, ISO consultancy and ISO training.
Years awarded: 2018, 2022
Region: West Midlands
Size: 1-49 employees
Sector: Professional services
Embedding learning and enhancing staff retention
Theme: Upskilling
Topics: Coaching and mentoring
This family-owned company has expanded its training provision through an improved induction process and the introduction of mentors, coaching, learning platforms and one-to-ones since achieving an Award in 2018. It commits to a £500 per head spend for training, learning and development and 100% engagement of staff in learning at any one time. The programme has resulted in high staff retention levels at 97% and a 20% growth in company turnover.
Using peer-to-peer learning
Theme: Upskilling
Topics: Coaching and mentoring
This organisation has used a blend of training techniques including individual training, learning and development plans, competency matrixes and peer-to-peer learning in order to develop its employees. Organisational impacts over the last two years include a 6% increase in customer satisfaction and 14% increase in employee retention.
News and case studies featuring ISO Quality Services:
Celebrating 46 UK organisations who have outstanding workplace training programmes with HRH The Princess Royal
London, Thursday 8th December: On Tuesday 6th December, Her Royal Highness The Princess Royal, welcomed 46 organisations to Banqueting House in London to celebrate successfully achieving a Princess Royal Training Award for their commitment to training and...
Outstanding workplace training programmes recognised in HRH The Princess Royal’s training awards
HRH The Princess Royal, President of City & Guilds, awards employers with outstanding training and skills development programmes which have been proven to have significant positive impact on their business or their staff More apprenticeship programmes have been...
In the press: ISO Quality Services wins royal award
A Worcester-based training firm has been recognised by Princess Anne for its commitment to developing skills. ISO Quality Services was named among 48 other organisations, including household names such as John Lewis, Legal and General and Specsavers for...
Royal recognition for UK businesses upskilling their employees
We are happy to announce the names of 48 businesses commended by the 2018 Princess Royal Training Awards. The prestigious Awards honour UK companies including River Island, John Lewis, RBS, the Royal Air Force and GSK for their outstanding training and development...
