Caring Homes

Theme: Upskilling

Topics: People with barriers

This highly respected care and support provider achieved the Award in 2016 for its Living in My World Dementia Programme, which aimed at enhanced delivery of care to residents with dementia. The programme has since been reviewed and developed to become a recognised brand in the business. 5000+ staff members have been through the programme since its establishment, 83% of staff have completed training and a new ‘Dementia Ambassador’ role has been created.

Themes: Diversity, Equity, Inclusion

This respected care provider created an in-house programme to train overseas recruits to become nurses and address a national skills shortage. As well as securing a valuable workforce, Caring Homes has created a culture of inclusivity, fully supporting international trainees to pass the required exam whilst offering wider pastoral support. Pass rates for 2020-21 have increased by 11% compared to previous years.

Themes: Leadership and Management

This organisation developed a Future Leadership programme to upskill managers and to meet industry criteria. Results include positive performance in inspections with two care homes reaching the highest accolade, reduced staff turnover and positive feedback from both relatives and employees.

Themes: Upskilling

An example of how a care home group has trained staff to understand and deal with dementia with dignity. This has resulted in reduced levels of aggression in patients, better relationships with patients’ families and approaches from other agencies and GPs to undertake the training.