Unique Senior Care
Unique Senior Care is a family-owned, independent local provider of outstanding home care services in Coventry, Gloucester, Solihull, South Warwickshire and the surrounding areas.
Years awarded: 2021, 2024, 2025
Region: West Midlands
Size: 250-999 employees
Sector: Pharmaceuticals and healthcare
Raising care quality through redesigned induction delivery
Theme: Onboarding; Upskilling
Unique Senior Care’s redesigned five-day induction significantly reduced churn from 60% to 44% while improving care quality and workforce stability. Created with input from caregivers, clients and sector experts, the training builds clinical confidence and better supports complex needs. With 265 participants and a significant cost saving, outcomes include improved audits and client satisfaction. The creation of a new online Learning Centre is also providing essential resources to caregivers and family carers.
Achieving excellence through leadership investment
Theme: Leadership and Management; Talent pipeline / Career pathways; Upskilling
Topics: Bespoke training; Coaching and mentoring; In-house; Mental health and wellbeing; People with barriers
This family-owned, independent provider of home care services received an Award in 2021. Since then, it has continued to use its leadership programme to deliver high quality care and support. Over the past three years the organisation has doubled in size and the training delivered is seen as instrumental in increased staff retention figures, a high number of internal promotions and the business has achieved ‘Centre for Excellence’ status.
Identifying potential and growing talent
Themes: Culture; Leadership and Management
This care company identified that investing in the development of managers was key to its growth ambitions. It initiated a leadership development programme to identify potential and grow talent. The company has created career opportunities for employees, an inclusive and loyal culture and alongside this quality care is being provided to some of the most vulnerable in our society.
News and case studies featuring Unique Senior Care:
HRH The Princess Royal celebrates best-in-class workplace training in 10th anniversary year for Awards
HRH The Princess Royal, President of the City and Guilds of London Institute, awards employers for outstanding training and skills development programmes which have positively impacted organisations, people and wider society. 15 August 2025: City & Guilds has...
Royal recognition for employers who invest in training and development in the UK and Ireland
On Thursday 21 November, 52 recipients from the UK and Ireland were recognised by Her Royal Highness The Princess Royal through the Princess Royal Training Awards held at Goldsmiths’ Hall in London. Over the past nine years, The Princess Royal Training...
52 organisations receive royal recognition for tremendous training and incredible impact in 2024
15 August 2024: City & Guilds has today announced the 52 training programmes that will be recognised by the 2024 Princess Royal Training Awards. Now in its ninth year, The Princess Royal Training Awards continue to recognise organisations who demonstrate...
48 recipients celebrate the Princess Royal Training Awards with HRH Princess Anne
On Thursday 28th April, Her Royal Highness The Princess Royal, welcomed 48 recipients to Mansion House in London to celebrate them receiving Princess Royal Training Awards for their commitment to training and development in 2021. Currently in its sixth year, The...
46 businesses across the UK recognised by HRH The Princess Royal for excellence in training and development in 2021
HRH The Princess Royal, President of City & Guilds, awards employers who have created outstanding training and skills development programmes which have resulted in measurable business impact over the last 12 months Recipients include those that...