DVLA
The Driver and Vehicle Licensing Agency (DVLA) is an executive agency of the Department for Transport (DfT) that manages driver and vehicle records, and issues driving licenses and vehicle registration certificates.
Years awarded: 2019, 2021, 2022
Region: Wales
Size: 1000+ employees
Sector: Travel transport and logistics
Embedding a new leadership culture
Theme: Leadership and Management
Topics: Coaching and mentoring
The DVLA achieved the Award in 2019 and resubmitted its leadership development programme in 2022. In the last three years, the programme has evolved and developed, moving from workshop delivery to individual coaching, blended learning and small group micro sessions. Participant performance has improved by 10.8%, exceeding the outcomes of the previous programme and workshop time has reduced from 52 hours to 14.5 hours on average.
Designing a coherent, joined-up approach
Themes: Upskilling
Topics: Post-covid recovery
DVLA wanted to create a more coherent, cost-effective and joined-up approach across its Operational and Customer Services Directorate. Designing a learning pathways map has worked as the scaffolding for the initiative and following the first lockdown DVLA was able to redeploy staff who had been trained during the pandemic to focus on work that had built up, resulting in significantly reducing the backlog.
Maximising performance during period of change
Themes: Leadership and Management
This Government Agency is going through a significant period of change with paper-based transactions being increasingly supplemented (and eventually replaced) with digital services. The agency implemented a new training initiative to develop employees’ leadership potential which has led to a 5% increase in leadership capability levels. 78% line managers also report a tangible benefit from delegates back in the workplace.
News and case studies featuring the DVLA:
Celebrating 46 UK organisations who have outstanding workplace training programmes with HRH The Princess Royal
London, Thursday 8th December: On Tuesday 6th December, Her Royal Highness The Princess Royal, welcomed 46 organisations to Banqueting House in London to celebrate successfully achieving a Princess Royal Training Award for their commitment to training and...
Outstanding workplace training programmes recognised in HRH The Princess Royal’s training awards
HRH The Princess Royal, President of City & Guilds, awards employers with outstanding training and skills development programmes which have been proven to have significant positive impact on their business or their staff More apprenticeship programmes have been...
48 recipients celebrate the Princess Royal Training Awards with HRH Princess Anne
On Thursday 28th April, Her Royal Highness The Princess Royal, welcomed 48 recipients to Mansion House in London to celebrate them receiving Princess Royal Training Awards for their commitment to training and development in 2021. Currently in its sixth year, The...
46 businesses across the UK recognised by HRH The Princess Royal for excellence in training and development in 2021
HRH The Princess Royal, President of City & Guilds, awards employers who have created outstanding training and skills development programmes which have resulted in measurable business impact over the last 12 months Recipients include those that...
Developing a talent pipeline in the digital age
How do you prepare your workforce for the future, when that future is uncertain? Tata Steel needed a way to tackle workplace challenges, like: Changing ways of working Traditional roles becoming obsolete New technology Skills gaps So Huw Mathias, Training Delivery...
Royal recognition for 44 UK organisations delivering outstanding workplace training
From leading banking groups to local businesses and charities, HRH Princess Royal and the City & Guilds Group recognise inspirational employers for their commitment to learning and development. London, 31st October 2019 – 44 UK organisations including IBM, The...
The Princess Royal and City & Guilds Group honour outstanding workplace training in 2019
HRH Princess Anne, President of City & Guilds Group, recognises 44 organisations with 2019 Princess Royal Training Awards Recipients shared compelling, irrefutable evidence of how training has directly influenced business results Multiple winners across areas...
