Springhill Hospice
Springhill Hospice provides the highest standard of care for patients in need of palliative care, in-patient, day hospice, and outpatient services.
Years awarded: 2020, 2025
Region: North West England
Size: 50-249 employees
Sector: Charities and not-for-profit
Compassionate learning driving outstanding care
Theme: Upskilling
Topics: Bespoke training; In-house
Springhill Hospice’s Palliative Care Education Passport equips staff with the evolving skills to provide dignified, patient-centred end-of-life care. It has reduced hospital admissions by 18% and staff attrition from 22% to 9%. Recognised county-wide and adopted across other hospices, the programme delivers exceptional value and is now used to train others via a train-the-trainer approach contributing to Springhill’s ‘Outstanding’ CQC rating.
Increasing confidence to deliver palliative care support
Theme: Diversity, Equity, Inclusion; Upskilling
This North West based hospice created a unique programme to upskill its own staff along with the wider community in palliative care support. Over 800 individuals have completed the free-of charge training resulting in much greater levels of skills, knowledge and confidence when working with patients offering end-of-life support.
News and case studies featuring Springhill Hospice:
A decade of excellence: Royal recognition for UK and Irish organisations honoured at the Princess Royal Training Awards
The Princess Royal Training Awards are the UK and Ireland’s premier awards programme for recognising training excellence. On Tuesday 2 December, in an awards ceremony at Fishmongers Hall, the City & Guilds Foundation had the honour of recognising 56 outstanding...
HRH The Princess Royal celebrates best-in-class workplace training in 10th anniversary year for Awards
HRH The Princess Royal, President of the City and Guilds of London Institute, awards employers for outstanding training and skills development programmes which have positively impacted organisations, people and wider society. 15 August 2025: City & Guilds has...
Celebrating the Award class of 2020
On 15 December, we celebrated the innovative training and development successes of the 43 recipients who achieved a Princess Royal Training Award in 2020. By necessity the ceremony was a little different this year. Whilst it needed to take place virtually rather...
39 UK businesses receive excellence in training Award commended by HRH The Princess Royal in 2020
HRH The Princess Royal, President of City & Guilds Group, recognises organisations whose training has delivered measurable business impact 39 businesses celebrated at virtual ceremony for their innovative training programmes in the Princess Royal Training...
Case study: Caring Homes Group & Springhill Hospice using patient-focused training to deliver wide-reaching impact in the care sector
Despite challenging times and threats of redundancies due to Covid-19, the care industry is one of the sectors still recruiting as the need for employees to look after patients in hospitals, care homes and hospices is ongoing. Many of these providers are using...
Equality, Diversity and Inclusion Commendation announced for 2020!
Each year, the Princess Royal Training Awards offer an additional commendation for employers who have demonstrated a significant commitment to equality, diversity and inclusion (EDI). The commendation aims to highlight how providing equal opportunities can unlock...
Springhill Hospice recognised by the Princess Royal Training Awards
Springhill’s Education Team has been chosen to receive one of the prestigious awards thanks to the unique programme made to upskill its own staff along with the wider community in palliative care support. Over 800 individuals have completed the free-of-charge...
UK businesses’ training is recognised by HRH The Princess Royal on her 70th birthday
HRH The Princess Royal, President of City & Guilds Group, recognises organisations whose training has delivered measurable business impact Businesses continue to deliver excellent training programmes in the Princess Royal Training Award’s fifth year, despite...