Oakman Inns

Oakman Inns & Restaurants Ltd was founded in 2007, embodied by its first venture, The Akeman in Tring, Hertfordshire. Oakman Inns established the unique concept of the ‘modern public house’, and the company’s success has been founded on this market niche.

 

Years awarded: 2017, 2020, 2023
Region: Various locations
Size: 1000+ employees
Sector: Hospitality

Oakman Inns website 🡕
IBM UK Ltd
2023 Award

Implementing an innovative approach to improve staff retention

Theme: Onboarding

Topics: Coaching and mentoringCustomer service / Customer experience

The Oakman Group faced a retention challenge with new employees. The business decided to implement a new induction training strategy which included onboarding and coaching delivered by internal ‘training ninjas’. Trainees progress through the ninja belt progression process and it has also been embedded into leadership pathways. Employee retention has increased and the knock on effect includes increased spend per customer and higher guest opinion ratings.

2020 Award

‘A development business that runs pubs’

Themes: Upskilling

This organisation comprises 28 country inns and developed Oakmanology 2020, a company-wide programme based on the changing needs of its learners. A wide variety of learning opportunities are offered to enable participants to shape their own careers, supported by training ‘ninjas’. Staff turnover has fallen by 16% and internally promoted chef numbers have increased by 34% as a result of the training strategy.

2022 Award

Delivering accessible training

Themes: Upskilling

Topics: People with barriers

This hospitality company, comprising of 18 contemporary inns, recognised that 100% levels of staff turnover was blocking the business from becoming a sector leader. It devised an online training academy ensuring that the training was inclusive and accessible and reduced staff turnover down to 57%.

News and case studies featuring Oakman Inns:

PRTA virtual event photo
Awards news

Celebrating the Award class of 2020

On 15 December, we celebrated the innovative training and development successes of the 43 recipients who achieved a Princess Royal Training Award in 2020. By necessity the ceremony was a little different this year. Whilst it needed to take place virtually rather...

Oakman Inns wins Princess Royal Training Awards
Alumni news

Oakman Inns to receive royal accolade

Multiple operator Oakman Inns will be presented with an annual Princess Royal Training Award in November. Read more on the Morning Advertiser website: https://www.morningadvertiser.co.uk/Article/2020/08/20/Oakman-Inns-Princess-Royal-award and the Rugby Advertiser...

Pin It on Pinterest

Share This