This leading infrastructure services and engineering company identified the Women@Amey network to attract and retain women in a male-dominated industry. Amey PlcYear awarded 2023Region LondonSize 1000+ employeesSector Construction and engineering“A great opportunity...
Case studies
Case study: home-growing future managers through exceptional training opportunities at Red Carnation Hotels
This collection of family-run hotels achieved an Award in 2017 and went on to gain a revalidation in 2020. Since then it has further developed its Graduate Management programme with 53 participants commencing the training in the 3 years following, leading to the...
Case Study: using training to benefit people and the planet at Fifty Shades Greener
This small company which educates organisations on how to reduce their carbon footprint through changing their behaviours showcases its own commitment to learning through its tailored employee induction programme. Green Skills for Life is central to the training,...
Case study: the meaningful impact of receiving an Award on MOLA (Museum of London Archaeology)
In this video, Amy Atkins from 2022 recipient MOLA, talks about the meaningful impact of receiving a Princess Royal Training Award.
Case Study: Travis Perkins trailblazing in the construction sector
Travis Perkins plc, one of the UK’s leading builders merchants, has been proactive in tackling the challenges facing the construction industry, with a significant focus on decarbonisation and the need to adopt more modern methods of construction; as well as...
Case study: a sustainable approach to securing the next generation of leaders at OnSide
The youth work sector has faced significant challenges in recent years, with a billion-pound reduction in investment and a depleting pool of talent in senior leadership.OnSideYear awarded 2022Region BoltonSize <50 employeesSector CharitiesEmbracing challenges...
Case study: valuing individuality and diversity at Cox London
Research by UNESCO in 2022 into the creative industries demonstrated a decline in the value of the cultural and leisure sectors and a substantial loss of jobs since the Covid-19 pandemic. The heritage craft industry, which was already at risk before the crisis, has...
Case study: an innovative approach to apprenticeships at Xtrac
Xtrac, a world-leading manufacturer of transmission solutions for motorsports and the high-performance automotive industry, was facing a developing skills gap resulting from an ageing workforce in the automotive sector.XtracYear awarded 2021Region ThatchamSize 250-999...
Case study: a small programme at MPCT with a big impact
In a post-pandemic world, where mental health issues have risen considerably on a global scale, investing in the mental health and well-being of employees has become increasingly significant for businesses and organisations.MPCTYear awarded 2021Region CardiffSize 178...
Case study: what achieving an Award means for EDM Zone
In this video, Production Manager and former apprentice Roger Wilson talks about how EDM Zone invest in apprentices and how achieving a Princess Royal Training Award in 2021 is having a positive impact on the business.
Case study: what winning the Award means for Eyres Monsell primary school
In this video Kerry Hill, headteacher at Eyres Monsell primary school, talks about what receiving a Princess Royal Training Award meant to them and how they are working at tackling mental health in the education sector....
Case study: how IBM recruits a diverse workforce
In this video, IBM Foundation Managers Joel Thomas and Kelly Markwick talk about how IBM are actively recruiting a diverse workforce. IBM achieved a Princess Royal Training Award in 2021.
Case study: what achieving an Award means for IBM
In this video IBM Foundation Managers Joel Thomas and Kelly Markwick talk some of the benefits of achieving a 2021 Princess Royal Training Award for their intern programme.
Case study: why The Master Innholders will be reapplying in the future
In this video Programme Director Dr Hilary Cooke, talks about what sets the Princess Royal Training Awards apart from other award programmes. Hilary delivers training on behalf of The Master Innholders who achieved a...
Case study: increasing the amount of women in leadership roles at Towergate Insurance
Which women in leadership do you admire? Head of Learning & Development, Ian Sadler, adds to the conversation amongst today’s thought leaders on why more women in leadership are needed in male-dominated industries to help organisations stay competitive, and tells...
Case study: helping employees feel included and psychologically safe at Sparta Global
There’s a big question mark over what training in a hybrid working culture should focus on. People want to feel better connected to colleagues and more flexibility in where they work from. To make training work for all, inclusivity will be key. But what is best...
Case study: accelerating opportunities for junior consultants at Willis Towers Watson
Sharing best practice and providing 'live' development opportunities were key to the success of Willis Towers Watson's award-winning training programme, Pathfinder, led by Helena Ingram. How do you involve mentors and buddies in the programmes at your organisation? To...
Case study: investing in young people beginning careers in STEM at BAE Systems
How do you inspire the next generations to work in your industry? See how 2021 Princess Royal Training Awards Winner BAE Systems, led by Head of Apprenticeships & Skills Mark Donnelly, recruited 700 plus apprentices last year, 90% aged between 16 and 25, from...
Case study: helping bring out the best in learners at IBM
All the recent change to the way we work makes it more challenging for new recruits and interns to reach their potential. Here I share how IBM improved their intern programme to help bring out the best in learners and make them as ‘self-sufficient’ as possible, while...
Case study: driving a collaborative digital culture at PwC
Are you developing training programmes to help accelerate digital transformation? For inspiration, read about how PwC UK developed the skills of change agents to support its firmwide transformation. PwC is one of the brilliant Princess Royal Training...
Case study: sure-fire ways to get new-starters inducted well at Sky
Sky recently took a look at their induction process and made some changes that increased speed to competence and improved Net Promoter Score! With the pandemic creating a growing need for advisers to help customers, and to help colleagues with the challenges of...
Case Study: A scalable and sustainable solution to skills shortages and unemployment at Netmatters
As a small-medium web design, IT support and digital marketing business based in East Anglia, Netmatters Ltd has big ideas. In 2020 the organisation achieved a Princess Royal Training Award for its delivery of in-house technical training.NetmattersYear awarded:...
Case Study: attracting new sales talent to meet changing customer requirements at Royal Mail
In an increasingly challenging and competitive market place, Royal Mail’s vision is to be recognised as the best delivery company in the UK and across Europe. The business is committed to its corporate responsibility and managing its impact on the world: it aims to...
Case study: Caring Homes Group & Springhill Hospice using patient-focused training to deliver wide-reaching impact in the care sector
Despite challenging times and threats of redundancies due to Covid-19, the care industry is one of the sectors still recruiting as the need for employees to look after patients in hospitals, care homes and hospices is ongoing. Many of these providers are using...
Case study: Gateway 97.8 using training to upskill hard-to-reach groups and secure the station’s future
Community radio station Gateway 97.8 depends on volunteers to provide programme presenters, production, editing and reception support. As a local not-for-profit radio station, it has only 6 paid staff and therefore relies heavily on its 75 volunteers in order...
Case Study: investing in employees to create sustainable talent pipelines and fill skills gaps at Dovecote Park, Netmatters and Sharing in Growth
Whilst the breadth and depth of Covid-19 has impacted us all to some extent, there’s no denying that certain sectors have been extremely hard hit. The retail, healthcare and hospitality sectors have been badly affected and many businesses are looking to training more...
Case study: Home Instead Senior Care and the power of skills development to transform people’s lives
Home Instead Senior Care provides tailor-made, flexible care at home for the elderly to enable everybody to live independently at home regardless of their age. Training is at the heart of Home Instead’s strategy as their...
Case Study: Putting people centre stage at Veolia
As a UK leader in environmental solutions, Veolia provides a range of water, energy and resource management services designed to build the circular economy and preserve scarce raw materials.VeoliaDate 2019Region UK-wideSize 5000+ employeesSector EnvironmentWorking in...
Case study: using skiing, snowboarding and skills development to support and empower inner-city young people at Snow-Camp
Snow-Camp is the UK’s only charity using a unique combination of skiing, snowboarding, education and vocational opportunities to support and empower inner-city young peopleSnow-Camp Date 2019 Region South East Size 50-249 employees Sector Charity Working...
Case study: providing media training opportunities to disadvantaged young people at Reprezent Radio
This video shows a look behind the scenes at Reprezent Radio, a South London radio station and social enterprise. Reprezent created the Sounds of Young London scheme to provide media training opportunities to disadvantaged...
Case study: leading hotels establish a partnership approach to nurture talent with Apprenticeship in Hospitality Scotland
This forward thinking hospitality organisation demonstrates what can be achieved when hotels work together to develop the next generation of Scottish talent. Apprenticeship in Hospitality ScotlandDate 2018Region ScotlandSize 50-249 employeesSector Hospitality In 2014...
Case study: creating a pipeline of female leaders at GSK
This global healthcare company is addressing gender imbalance by accelerating high performing female employees into leadership roles.GlaxoSmithKline (GSK) recognised that female employees were not breaking through to leadership roles at the rate that would be expected...
Case study: Islamic Relief investing in the life-blood of the organisation
In 2016 Islamic Relief made the decision to change how it trained its volunteers in order to reduce turnover and stand out in a competitive market place. The Volunteer Leadership Programme was created and 1000 volunteers registered for one of 30 places.Impact from the...
Case study: investing in training to create top business performers at Mortgage Advice Bureau Scotland
By investing in new recruits this rapidly expanding mortgage broker is on track to reach its vision of becoming the largest broker in Scotland. In 2016 one of Scotland’s leading mortgage brokers, Clear Mortgage Solutions, entered into a joint venture with Mortgage...
Case study: providing a state of the art, hands-on training approach at Openreach
This digital network business built a state of the art, replica street so that trainee engineers could really put their learning into practice. Two years ago Openreach decided that it needed to make a significant strategic change to its entire training approach in...
Case study: training colleagues to become digitally savvy at Barclays
In recognition of a changing digital environment, Barclays UK aimed to support colleagues to become the ‘most digitally savvy and inclusive workforce in the UK’ as well as ensuring that customers and communities were not ‘left behind’. What started as an internally...
Case study: addressing a skills shortage at energus – nucleargraduates
Britain’s nuclear industry is facing a significant skills shortage, with the decommissioning of a raft of power stations at the end of their working lives happening alongside the construction of a new generation of reactors. Energus’ nucleargraduates programme,...
Case study: investing in training to drive up standards, quality and sales at George
Four years ago, clothing retailer George at Asda identified an issue with quality control checks in overseas factories that were costing the business time and money. To tackle the problem and improve the existing processes, they worked with City & Guilds on a...
Case study: investing in apprentices to prepare for crisis situations at HMRC
In 2014, HMRC was facing a need for a team that could respond to crisis situations across the Civil Service. They launched an apprenticeship programme designed to create a pipeline of talent for the new Surge and Rapid Response Team (SRRT). It now has over 300...
Case study: empowering volunteers to support patients and families when they need it most at Macmillan Caring Locally
An overhaul of volunteer training at the Macmillan Unit at Christchurch Hospital has transformed the working environment there and had a significant positive impact on staff, patients and their families. As a palliative care unit, a key focus of the training is to...
Case study: keeping training relevant in the fast-changing world of cyber security at MWR InfoSecurity
Behind every new cyber security attack or data breach is a company scrambling to put out the fire. Yet the cyber security sector faces a huge shortage in recruits, alongside challenges in upskilling the existing workforce. As security risks from new technology...
Case study: boosting representation of women in senior roles at North West Ambulance Service NHS Trust
At the start of 2016, North West Ambulance Service launched a programme designed to address gender balance at a senior level and transform the culture of the organisation. A full-day Women in Leadership conference was held to determine where support would be most...
Case study: investing in training to boost morale and motivation at Royal Bank of Scotland
Since the global financial crisis, RBS has been undergoing large-scale reorganisation and this has presented challenges in terms of staff engagement, customer experience and business outcomes. In 2015, the business introduced a new leadership programme to help address...
Case study: the impact of royal recognition on Home Instead Senior Care
The Princess Royal Training Awards is a new honour for employers in the UK who have created outstanding training and skills development programmes which have resulted in exceptional commercial benefits. Home Instead Senior...
Case study: the impact of royal recognition on Green Lighting
The Princess Royal Training Awards is a new honour for employers in the UK who have created outstanding training and skills development programmes which have resulted in exceptional commercial benefits. Green Lighting is one...
Case study: how Dale Power Solutions responded to the challenge of diversity through Apprenticeships
Ten years ago, Dale Power Solutions realised the need to respond to an ageing workforce and protect the future of the business. With challenges such as the engineering skills shortage and a general decline of manufacturing in the UK, Dale Power decided to focus their...
Case study: leadership in The Donkey Sanctuary – making a difference!
Since it was founded in 1969 The Donkey Sanctuary has successfully evolved from modest beginnings to be an employer of over 600 staff and 650 volunteers across the UK and internationally. They also care for over 6,000 donkeys in the UK and Europe, including the...
Case study: how dementia-friendly training made East of England Co-operative retailer of choice in the region
The East of England Co-operative has met a community need and found a competitive edge to differentiate its business by becoming the leading dementia-friendly retailer in East Anglia. In response to a growing need to help older people within the community, the Co-op...
Case study: how training helped Green Lighting increase its revenue by 360% over a four year period
As one of the first companies to recruit staff through the Apprenticeship programme when it was re-launched in 2011, Green Lighting has always seen the potential of apprentices. The organisation, which specialises in low energy lighting products, saw the benefit of a...
Case study: how Mercedes-Benz UK achieved best market share ever while bridging a skills gap
Mercedes-Benz Trucks UK has taken an innovative approach to training which has yielded impressive results. The company has increased its market share in the truck sector and seen a 78% retention rate of trained employees since 2011, with 16% of those coming through...
Case study: how National Museums Northern Ireland used training as a catalyst for organisational change
National Museums Northern Ireland has created a significant culture shift in the organisation, alongside increasing visitor satisfaction thanks to its commitment to training. Visitors who classify themselves as very satisfied with their experience of the organisation...
Case study: transforming leadership at Ricoh UK
Ricoh is one of the recipients from the inaugural year in 2016. This global technology company needed to refocus employees on a strategic approach to business. They used staff to develop elements of the new leadership...
Case study: the impact of royal recognition on the University of York
The Princess Royal Training Awards is a new honour for employers in the UK who have created outstanding training and skills development programmes which have resulted in exceptional commercial benefits. University of York is...